We recognize that most of our clients don't hire music entertainment very often. In fact, many people don't even know what to ask when hiring a DJ service. (Not to mention the fact there are a lot of DJ's in Colorado to choose from.) We've assembled this list of most frequently asked questions to help you learn more about our service and to help you make a more informed decision about the music entertainment at your event.
How far ahead should we book your service?
It depends upon the date. Some clients choose to contract a year or more in advance, while some are comfortable waiting until several months prior. Saturdays are the busiest nights, so waiting too long to hire a DJ (or any service) for a Saturday night might lead to disappointment. As an added convenience, we do not require an up front deposit to reserve a DJ, so you can schedule us anytime without having to prepay.
Do you use a contract?
Absolutely. You should get a written contract from all of your event services. No professional service operates without written contracts, and if a potential service tells you that you don't need one, turn and run! Make sure the contract includes the date, times and location of your event. We always send a written contract, guaranteeing your event details.
What are your rates?
Our rates vary depending upon the date, time needed, location, package chosen, your specific needs and other variables that can impact the final rate. Rather than just creating a generic menu of prices, we prefer to work with each individual client to create a package that best suits their needs.
How much is your deposit requirement?
As an added convenience to you, we do not require a prepayment for DJ services. We do guarantee your event in a written contract, but no payment is due until the day of your event. You are welcome to make payments at any time, and we do accept all major credit cards.
Do you charge for travel?
Again, travel charges depend upon the circumstances, which is part of why we customize packages for each client. We normally do not charge travel for events in the Front Range area. Beyond that, it depends upon the distance involved, whether or not the trip will require an overnight stay, etc.
Do lights and effects cost extra?
We do not charge for a basic lighting package, if desired, or for basic effects like fog or a mirrored ball. More elaborate lighting and effects are available for an additional charge, customizable to your needs.
Can we choose the music?
Absolutely. It's your party! While we are happy to make suggestions, you have total control over the music that is played at your event. We have clients who choose every single song to be played; we have clients who leave it entirely up to us, and everything in between.
(Want our recommendations?)
Do you have any current music?
We update our music library every week, so we always have the most current music. Please let us know if you have specific songs or artists you want played at your event.
What happens if you don’t have a song we want--can we bring our own CDs?
Many of our clients bring their own CDs or iPods. We are happy to play any music you wish to provide in addition to our normal library of choices. Should there be a special song you need that neither of us has, we will attempt to locate and purchase that song for you. We cannot guarantee that a particular song is in print or is available, but we rarely come across a client request that we cannot accommodate.
What are the traditional ceremony songs?
Most of our clients ask us to play prelude music prior to the ceremony, along with a wedding processional for the bridal entrance and a wedding recessional for the exit from the ceremony. Occasionally, we are asked to play special songs for the seating of special family members or the entrance of the bridal party. Also, music can accompany any special moments that sometimes occur during the wedding ceremony (like a candle lighting, for instance). We are happy to make suggestions for these selections, if needed, and can play them for you at our office. Please contact us to schedule an appointment.
What are your appointment hours?
We are open seven days a week for your convenience:
Other hours can often be arranged by special request. Besides our main offices at 5454 Washington St., we're also available for meetings in the Denver Highlands at Studio Wed, 4500 38th Avenue, Suite 100.
Can we observe an event?
We are very hesitant to send potential clients to another client's event (and we will take the same approach in not sending potential clients to your event). Besides the potential inconvenience to our client, there is no guarantee that event you visit will be anything like what you are looking for at your event. Please see our References page for recent and event specific references from actual clients. If seeing an actual live event is an absolute requirement, however, we can often find a client willing to accommodate you, so please ask.
When do we need to return our planner?
We recommend that you return your planner to us at least two weeks prior to your event, if not sooner. This gives us time to look for specific songs requests and to help us assign the best DJ for your event.
Can we change our time when we get closer to our date?
Typically, we can make minor adjustments to the start and end times of your event. We understand that plans can sometimes change at the last minute, and we try to be as accommodating as possible.
Will your DJ help with announcements?
Our DJs come equipped with a microphone and are happy to make announcements and to help coordinate activities at your event, if you want them to. We plan these activities and announcements with you ahead of time so there are no surprises or disappointments at your event.
We’ve seen so many “cheesy” DJs. Your DJ won’t be obnoxious, will they?
Absolutely not. Our DJs are trained to be professional, friendly, courteous and helpful. Additionally, they are trained to handle your event to your specifications. If you want a DJ to lead the "Chicken Dance" from atop the speakers, they can do so. If you prefer a more low-key approach, the DJ will gladly accommodate your wishes. At a wedding reception, our DJs are trained to enhance the enjoyment of the event, not to try to be the "star". A wedding day is about you, the bride and groom, not about our DJ.
What do your DJs wear?
Unless directed otherwise, our DJs wear semi-formal attire (jacket, tie, dress shoes & slacks). For casual outdoor events our DJs wear something like a Polo shirt and Khakis. We can put your DJ in a tuxedo, if desired, but we do not recommend it, as the DJ ends up looking like they are in the wedding party.
What kind of equipment do you use?
A Music Plus uses state-of-the-art, professional-grade sound equipment and our music library is 100% CD for optimal sound quality.
What does your setup look like?
Our sound gear is housed in professional road cases and set up on a skirted table to hide wires, supplies, etc. Our set up is designed to enhance the decor of any room.
How long have you been in business?
Locally owned A Music Plus has been in business and under the same ownership since 1985.
Do you have a backup system?
A Music Plus always has a backup DJ or DJs and sound system(s) on call in the event of an emergency. Additionally, A Music Plus has a 24-hour emergency answering system, by which a company representative can be reached at any time.
Do you carry insurance?
Absolutely. You should require any vendor you work with to carry liability and workers comp insurance. It is unfortunate to have to consider such things when planning an event, but should something happen and your vendor has no insurance, you could be held liable.
How many DJs are on your staff?
We typically staff between 35 and 40 DJs, depending upon the season. This is a tremendous advantage to you, as we have such a diverse and talented group to choose from. Our DJs range in age from 18 to 58, males and females, with a wide variety of personalities, music specialties and backgrounds. If you are looking for a certain type of DJ for your event, chances are we've got the perfect DJ for you!
How do you select the DJ for my event?
Once you tell us more about you, the kind of music you do and don't want and the type of personality you are looking for at your event, then we match you up with the ideal DJ according to your needs.
Do I get to meet my DJ?
We normally do not schedule DJs for individual meetings. We staff a full-time event coordinator who is at your service to help you plan every detail. This way, even if the DJ of your choice gets sick or injured, for instance, we still have all of your information and can relay it to another DJ who will still take great care of you.
Another thing to consider is how A Music Plus is structured. Each staff member specializes in what they do. While our DJs make great entertainers, not all of them excel at managing pre-event details. Our event coordinator specializes in helping you plan, organize and coordinate every detail of your event, including anticipating potential problems that others may not even think of.
In the end, by letting each of our staff members focus on doing for you what they do best, you get the best possible service. However, if actually meeting your DJ is critical to you, we do have an upgrade package called our Gold Package that includes a scheduled meeting with the DJ of your choice. It never hurts to ask how flexible we can be on certain dates, either.
Who is your best DJ?
That depends upon the circumstances. Each DJ has his or her own specialties and backgrounds. While all of our DJs are excellent, some are better at certain events, or working with certain music styles, than others. This is why we wait until we have as much information about your event and your needs before assigning your DJ.
What time will your DJ arrive?
Typically our DJs arrive 30-45 minutes before start time. Our sound systems are pre-wired and usually take only 5 minutes to set up, so we've allowed plenty of time for any unforeseen delays. Please let us know if you have special needs.
Is there a charge to have my DJ setup early, even if they won’t be playing music?
Your contract is set up so that you only pay from the time you want the DJ to be completely ready until the last song ends. Most of the time the DJ starts playing music once the set up is complete. In some cases the DJ is required to set up an hour or two before the start time. Since our DJs are paid for their time, we must start paying them from the time they are ready to go, even if they are not actually playing music. Consequently, we must charge you for the time they are there, regardless of whether or not they play music. Imagine scheduling an appointment with any other professional (like an attorney or doctor), but asking them to come two hours early and wait for you without them billing you. Like these other professionals, DJs get paid for their time.
What do you need the facility to provide for you?
Barring unusual circumstances, we come fully self-contained and only need access to a standard electrical outlet.
What happens if my DJ doesn't show up?
If this happens, you've hired someone else. In twenty-plus years and over 15,000 events, we've never missed a single event. But let's think of worst case scenarios for a moment. On the way to your event, our DJ is involved in a serious accident and cannot notify us. At some point, someone will notice that the DJ has not arrived (usually the event venue coordinator) and will call us, either directly or via our emergency service. If we cannot contact our DJ, our backup will be immediately dispatched to your event. Depending upon the timing, the music may start a few minutes late, worst case. By comparison, with 99% of the other companies out there, you would simply be out of luck. No music, unless you can find a phone book and get lucky.
In fact, our emergency system is so effective, we actually provide local event venues with the option to call us when other companies no-show for events at their location. Read about some examples here.
Do you need to see the room you’ll be working in before the day of my event?
Almost never. We've worked in every possible situation in our 15,000+ events over the years and can make virtually any room or area work. Again, please let us know if you have special needs.
Do we need to feed the DJ?
Our DJs do not expect a meal at your event. At longer events, or events that run through a typical mealtime, DJs appreciate an offer of food, but it is not expected. In truth, caterers typically offer the DJ some food regardless of what our client does. In any case, if your DJ is offered a meal, it will be consumed quickly and discreetly.
How much should I tip the DJ?
Tipping is not expected, but our DJs do work hard to provide you with the best possible event and appreciate any show of recognition that you might deem appropriate. Tips typically range from 10% or 20% to "wow, you were incredible and we'll never forget this night!"
Why should we choose A Music Plus over any other service?
We believe that we provide the best service in the Rocky Mountain Region. We pay attention to every detail and make every effort to make every event we do absolutely perfect. We hire and train the best talent, and provide them with the tools to be great DJs.
Another important point is that our DJs are there to make you look good, not to make themselves look good. No egos, showboating or embarrassing behavior; just a professional in place to serve you.
Finally, at most events, the DJ "makes-or-breaks" the party. A great DJ means a great party and an event you will never forget, practically regardless of any other circumstances. A bad DJ will send people home early and probably ruin the night, no matter how nice the rest of the event has been.
Truly, the DJ might be the most critical decision one can make when planning a party. We believe you cannot find a higher quality DJ service in the region, and our prices are fair. We hope to have the opportunity to serve you.